TMS System - Logistically

Modified on Tue, 13 Sep, 2022 at 12:57 PM

Each active VIP Agent have an active TMS system that is assigned to them during on-boarding. 




Every agent is sent a invite to their company email to create a password for the TMS system 

logistically. 


The agent user name is their company email and their password what they has created when sent the invite. 



A agent can access TMS system from the VIP Portal or by typing tsglagent.com



TMS Login Issues 



If a TSG Logistics VIP Agent is having password issue. Determine first if the account needs to be reset or created. 




Admin Solutions - Internal (Do Not Share)



Go to the Admin Portal : https://theshipgroup.logisticallytms.com/

Enter the login information below 


User Name 

ocoent1@gmail.com

Password

@welcome1



After login in you should see on home screen 

Click Team for the list on right hand side> Select Create/Edit > This should show you a list of all agent to search from> 


Reset Password 

Search and Select the correct agent, open their profile > Scroll down to User Management> Check to make sure 

Active = Yes and Locked = No > If that is not the problem > Click password reset

 

Notify agent password reset has been sent to their company email for them to reset, and note the reset in Fresh Sales 


Create Email Account/Add New Agent 

Click Create New Team Member at the top right corner of the page >Enter Name and Company Email Scroll down to User Management > Send Invite = NO  

After the agent completes their training this should be made active for them at that time. 


Make a note on their profile on Fresh Sales that the account was created. In Fresh Sales, Under Agent Details >Agent Field > Make sure the field  "TMS Access was Granted" says YES  

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